Principal Software Engineer

Dulles, VA, 1099, W2

Our Client is supporting a proprietary customer contract. They are delivering technical support to customer management and providing technical services to enable customer mission accomplishment. In support of the customer’s strategic direction, the Client is looking for individuals with mid-level ServiceNow Developer experience to support customer environment operations. The ServiceNow Developer is a technical resource possessing ServiceNow administration capability and is able to design, build, and customize ServiceNow applications and services. The ServiceNow Application Developer has a software development background in addition to ServiceNow System Administration, ServiceNow Advanced System Administration, Scripting in ServiceNow, and Application Creation in ServiceNow.


  • Assist with the technical design for architecture, responsible for overall code quality ensuring a highly available and recoverable environment
  • Assist with the design, prototype, implement, test, and deploy business rules and technical solutions
  • Develop custom integration components and integrate legacy systems with platform using mid-server and other relevant technologies
  • Document, maintain and update policies, procedures and controls for the platform operation and software development life cycle while promoting agile development
  • Assist ServiceNow System Administrators with incident resolution, as needed
  • Designs and develops new ServiceNow applications and services
  • Assist ServiceNow Business Analyst in estimating release level of effort


  • Secret Clearance (able to obtain TS/SCI)
  • Must be able to obtain DHS Suitability
  • Bachelor’s degree in Software Engineering, Computer Science or a related discipline. 10 years of experience (for a total of 18 or more years) may be substituted for a degree.
  • 8+ years of software development experience
  • Minimum 2+ Years’ experience with ServiceNow development
  • Minimum 2+ Years’ experience of developing a custom service portal
  • Minimum 2+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog
  • Knowledge of the principles, methods, and techniques used in ServiceNow development
  • Enterprise and/or IT Service Management
  • ServiceNow System Administration
  • Experience with gathering requirements, database design schemas, and data modeling
  • Experience with process and solution integration, workflow design/configuration, and reporting
  • Experience with Integration components (SSO, LDAP, e.g.) and web technologies (XML, HTML, JavaScript, and Web Services)
  • Experience with LDAP Integration, ServiceNow Development APIs, and diagnosing performance related issues

Bonus Points

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