Scanning Technician

Herndon, VA, 1099, W2

Our Client is seeking a Contractor Support Administrator to provide a variety of support. The ideal candidate will have strong customer service skills and will enjoy working in a ‘public’ facing role. They will be the face of the registry, processing incoming and outgoing mail in accordance with client policies and procedures. They will perform case management taskings including but not limited, entering information into the client systems; document scanning; and case tracking. Other duties as assigned may include providing support to other areas of the contract in times of surge requirements.

Responsibilities

  • Provide mail-processing support for the onsite client registry Monday through Friday between 7am and 4pm

Requirements

  • TS/SCI FSP Clearance
  • Strong customer service skills
  • Knowledge of client guidelines for physical distribution of mailings; courier deliveries; etc.
  • Ability to think independently, use sound judgement, but know when to ask questions
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