Support the administration of but not limited to VMWare, VCenter 7, and VMWare Horizon 8, Window virtual servers, Window 10 VDI workstations, VDI clients, file and print servers, shared folders, and Exchange, analyzing and troubleshooting system anomalies, and ensuring optimal user experience
Maintain and troubleshoot Windows 2019 virtual servers (Microsoft Server, SQL, File & Print & Exchange)
Maintain and troubleshoot Windows 10 desktops and VDI clients
Manage VMWare, VCenter 7, and VMWare Horizon 8
Install, configure, and maintain user thin clients
Maintain and update the desktop master image (Gold Image)
Upgrade and troubleshoot user account configuration, management, and provisioning
Test and deploy software, patches, and firmware updates
Monitor, manage, and provision program (or contract) shared folders
Support new user account creation and day-to-day administrative tasks
Support network and desktop (VDI) stability and efficiency
Organize and direct the configuration and operation of information management systems
Provide the day-to-day system administration to include system and resource optimization, and user assistance
Increase system administrator efficiency and accuracy via the use of automated tools and scripts, develop system administrator procedures, and conduct system administrator training and skills assessment
Manage the daily activities of system configuration and operation, and perform system capacity analysis and planning
Maintain servers, create monitoring reports and logs, and ensure the functionality of system links
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, system, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
Applying operating system (OS) patches for the Red Hat Linux Enterprise (RHEL) and Windows servers; configuring/adding new services as necessary; and performing ongoing performance tuning, hardware upgrades, and resource, optimization as required
Manage frequent and regular (at least daily) backup operations, ensuring that all required file systems and system data are successfully backed up to appropriate media, plus creating recovery tapes or disks as necessary; performing regular file archive and purge as necessary
Requirements
TS/SCI CI Poly Clearance
10 years of experience that can be a combination of work history and education. This equates to a doctorate and 2 years of experience OR master’s and 4 years, bachelor’s and 6 years, associate and 8 years or HS and 10 years.
Must comply with DoD 8570 Information Assurance Technical (IAT) Level 2
Minimum 6 years of system administrator experience
Minimum DOD 8140/DOD 8570 IAT Level I Certification
Familiarity with DoD Risk Management Framework (RMF) information security requirements, standards, and best practices; Department of Defense Information Assurance Certification and Accreditation Process (DIACP) compliancy with Retina, Defense Information Systems Agency (DISA) Security Technical Implementation Guide (STIG) and information assurance vulnerability alert (IAVA) patch management
Able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, provide, and implement solutions
Able to work with minimal supervision to perform complex technical tasks
Strong writing skills required for preparing documentation and other technical deliverables
